We ship eggs and birds in a way that prioritizes animal welfare, realistic timelines, and safe transit conditions. Please review the information below before placing an order.
Processing and Shipping Timing
Shipping timelines vary based on product type and availability.
Hatching Eggs
- Ready to Ship eggs ship the next business day whenever possible.
- Preorder eggs ship according to the estimated timeframe listed on the product page.
- Shipping may be delayed due to weather or safety concerns.
Live Chicks (Chick Boxes)
- Chicks ship Mondays and Tuesdays only.
- We do not ship during shortened federal holiday weeks.
- Chicks ship only when weather conditions are safe at both origin and destination.
Started Birds and Breeding Pairs
- Shipping timing is arranged individually based on readiness and conditions.
- Additional communication may be required before shipment.
Carriers
- Hatching eggs are shipped via UPS.
- Live chicks are shipped via USPS Live Animal Shipping and held at the local Post Office for pickup.
- Tracking information is provided for all shipments.
Once a package is transferred to the carrier, transit conditions and delivery timelines are outside our control.
Weather and Safety Delays
The health and safety of our birds is our top priority.
We reserve the right to delay or cancel shipments due to:
- extreme temperatures
- severe weather
- carrier disruptions
- unsafe transit conditions
If a shipment must be delayed for safety reasons, we will communicate updated timelines whenever possible.
Delivery Responsibility
Customers are responsible for:
- monitoring tracking information
- ensuring availability to receive or pick up shipments
- providing accurate shipping information at checkout
Shipping delays or carrier issues must be addressed directly with the carrier.
Shipping Fees
Shipping fees cover packaging, handling, and carrier costs and are non-refundable.
Acceptance of Shipping Terms
By placing an order with Wild Oak Acres, you acknowledge and accept the shipping practices outlined above.
